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Details on the single steps are described below

"New user to be pre-checked" request [1]

To manage a user registration request, log as admin in the Dashboard and click on Admin → Identity panel → Registrations. You will see the list of the pending requests.

Select the relevant request and click on Action → Details to see all the information concerning the request 

Did the user register using an IdP? [2]

Supported IdPs are INFN-AAI and Unipd SSO

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You can check if a user registered via the Unipd Idp (Unipd SSO) if the proposed user name is something like user@unipd.it or user@studenti.unipd.it.

Could the user register using an IdP ? Or is this a "spam" [3]

If the user didn't try the registration using an IdP. In this case you should try to figure out if the user really can't register through a supported IDP.

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In general you might need to interact with the user (via e-mail) to understand why she didn't/she couldn't register using an IdP (and also to understand if the request is "valid" and is not a spam)

Reject request [4]

Select the relevant request and click on Action → Reject.

In the message field you might need to motivate the decision (e.g. if the request is coming from a user that could use an IdP, asks him/her to re-register, but using INFN-AAI / Unipd SSO)

Pre-check [5]

Select the relevant request and click on Action → Pre check.

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After the pre-check, the Description field will be "User requires membership"

 Wait until project manager approves/rejects request [6]

The request will have to be managed by the relevant project (tenant) manager(s).

support AT cloudveneto.it will be notified when this is done. 

Did the project manager approve the request ? [7]

At that point the user registration request status will be "User requires post registration actions":

Create account on gate [8]

You now need to create the user on the gate machine. This must be done for each user, even if he/she doesn't need it.

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To find the user email, select on the dashboard the relevant request and click on Action → Details.

Click the "Done" button [9]

Select on the dashboard the relevant request and click on Action → Done.

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