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If a result is returned, this means that the user didn't follow the course. In this case the request can be accepted, but please notify the user via e-mail that he/she must follow the course within 30 days.
The text of the e-mail can be something like:
We received your request for registration for CloudVeneto insfrastructure .
Since you requested the access to INFN resources, please note what is reported at:
http://userguide.cloudveneto.it/en/latest/Registration.html#prerequisites-for-using-infn-resources
In particular we noticed that you didn't follow the INFN Security course. This must be done within 30 days.
To follow the course, please go to:
https://elearning.infn.it/login/index.php
Regards
The CloudVeneto support team
Pre-check [7]
Select the relevant request and click on Action → Pre check.
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