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Details on the single steps are described below
"New user to be pre-checked" request [1]
To manage a user registration request, log as admin in the Dashboard and click on Admin → Identity panel → Registrations. You will see the list of the pending requests.
Select the relevant request and click on Action → Details to see all the information concerning the request
Did the user register using an IdP? [2]
Supported IdPs are INFN-AAI and Unipd SSO
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You can check if a user registered via the Unipd Idp (Unipd SSO) if the proposed user name is something like user@unipd.it or user@studenti.unipd.it.
Could the user register using an IdP ? Or is this a "spam" [3]
If the user didn't try the registration using an IdP. In this case you should try to figure out if the user really can't register through a supported IDP.
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In general you might need to interact with the user (via e-mail) to understand why she didn't/she couldn't register using an IdP (and also to understand if the request is "valid" and is not a spam)
Reject request [4]
Select the relevant request and click on Action → Reject.
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Please also discuss with the user, via e-mail, about the problem
Is this a request for a INFN project ? [5]
Log as admin in the Dashboard and click on Admin → Identity panel → Projects.
The project is a INFN project if it has the "O=infn.it" tag
Is the user compliant with the INFN policies ? [6]
To be compliant with the INFN policies the user must be registered in INFN-AAI and:
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We received your request for registration for CloudVeneto infrastructure .
Since you requested the access to INFN resources, please note what is reported at:
http://userguide.cloudveneto.it/en/latest/Registration.html#prerequisites-for-using-infn-resources
In particular we noticed that you didn't follow the IT Security course. This must be done within 30 days.
To follow the course, please go to:
https://elearning.infn.it/course/view.php?id=105
Regards
The CloudVeneto support team
Pre-check [7]
Select the relevant request and click on Action → Pre check.
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After the pre-check, the Description field will be "User requires membership"
Wait until project manager approves/rejects request [8]
The request will have to be managed by the relevant project (tenant) manager(s).
support AT cloudveneto.it will be notified when this is done.
Did the project manager approve the request ? [9]
At that point the user registration request status will be "User requires post registration actions":
Create account on gate [10]
You now need to create the user on the gate machine. This must be done for each user, even if he/she doesn't need it.
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To find the user email, select on the dashboard the relevant request and click on Action → Details.
Click the "Done" button [11]
Select on the dashboard the relevant request and click on Action → Done.
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